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My account has been debited but my payment did not go through. How do I resolve this?
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Usually, the bank would revert this transaction in 24 hours. If this does not happen, please visit your bank branch to lodge a complaint.

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How can I request for refunds?
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Allfarmersonline does not provide refunds unless the goods ordered were not delivered.

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Can I pay after the goods have been delivered?
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No. Allfarmersonline only receive payments before delivery.

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How do I make payment for goods?
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Payments for goods are received online. However, we can arrange other forms of payment. Please contact us for more options.

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Are the products chemically treated?
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We encourage our farmers on best practices as regards the use of chemicals and we screen the produce to ensure they are free of such

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